Atlas Men's Health

Notice of Privacy Practices

Effective Date: January 1, 2023 · Last Updated: March 2026

Our Commitment to Your Privacy

Atlas Men's Health, a trade name of PKNP Services LLC, with clinical services performed under PK NP in Family Health, PLLC and Atlas Wellness Adult Health NP, PLLC (collectively, "Atlas"), is required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations to maintain the privacy of your Protected Health Information (PHI), provide you with this Notice of our legal duties and privacy practices, and follow the terms of the Notice currently in effect.

PHI is information that identifies you and relates to your past, present, or future physical or mental health condition, the provision of healthcare to you, or payment for healthcare services.

How We May Use and Disclose Your PHI

For Treatment

We may use and disclose your PHI to provide, coordinate, or manage your healthcare and related services. This includes consultations between healthcare providers regarding your care, referrals to specialists, prescriptions sent to pharmacies, and laboratory orders and results.

For Payment

We may use and disclose your PHI to obtain payment for services provided to you. This includes generating superbills for insurance reimbursement, verifying coverage, processing payments through third-party payment processors, and communicating with your HSA/FSA provider.

For Healthcare Operations

We may use and disclose your PHI for our internal healthcare operations, including quality improvement activities, staff training, compliance audits, business management, and customer service.

Other Uses and Disclosures Permitted or Required by Law

We may use or disclose your PHI without your authorization in the following circumstances:

• As Required by Law: When disclosure is required by federal, state, or local law
• Public Health Activities: To public health authorities for disease prevention, injury reporting, or FDA-related purposes
• Abuse or Neglect: To government authorities if we reasonably believe you are a victim of abuse, neglect, or domestic violence
• Health Oversight: To health oversight agencies for activities authorized by law, such as audits and investigations
• Legal Proceedings: In response to a court order, subpoena, or other lawful process
• Law Enforcement: For certain law enforcement purposes, including identifying or locating a suspect or reporting certain types of wounds
• Coroners and Funeral Directors: To coroners, medical examiners, and funeral directors as necessary
• Research: For research purposes under specific conditions and approvals
• Serious Threat: To prevent or lessen a serious and imminent threat to your health and safety or the health and safety of the public
• Workers' Compensation: As authorized by workers' compensation laws
• Military and Veterans: If you are a member of the Armed Forces, as required by military command authorities

Uses Requiring Your Written Authorization

We will not use or disclose your PHI for any purpose not described in this Notice without your written authorization. Uses and disclosures that require your authorization include:

• Marketing communications (except face-to-face communications and promotional gifts of nominal value)
• Sale of your PHI
• Most uses of psychotherapy notes (if applicable)
• Any other use not described in this Notice

You may revoke any authorization in writing at any time, except to the extent we have already relied on it.

Your Rights Regarding Your PHI

Right to Inspect and Copy

You have the right to inspect and obtain a copy of your PHI maintained by Atlas, including medical and billing records. Your request must be submitted in writing. We may charge a reasonable fee for copying, mailing, or other supplies associated with your request. We will respond within 30 days (or 60 days with written notice of extension).

Right to Amend

You have the right to request that we amend your PHI if you believe it is incorrect or incomplete. Your request must be submitted in writing with a reason for the amendment. We may deny your request in certain circumstances and will provide a written explanation if denied.

Right to an Accounting of Disclosures

You have the right to request a list of certain disclosures of your PHI that we have made. This does not include disclosures made for treatment, payment, or healthcare operations, or disclosures made with your authorization. Your request must be in writing and specify the time period (not longer than six years).

Right to Request Restrictions

You have the right to request restrictions on how we use or disclose your PHI for treatment, payment, or healthcare operations. We are not required to agree to your request, except that we must agree to restrict disclosures to a health plan for services you have paid for in full out-of-pocket.

Right to Confidential Communications

You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you may ask that we contact you only by mail or at a specific phone number. We will accommodate reasonable requests.

Right to a Paper Copy of This Notice

You have the right to obtain a paper copy of this Notice at any time, even if you have previously agreed to receive it electronically. Contact our office to request a copy.

Right to Be Notified of a Breach

You have the right to be notified if there is a breach of your unsecured PHI. We will notify you as required by law.

AI-Assisted Documentation and Recording Technologies

Atlas uses the following technologies in the delivery and documentation of care. These tools process PHI and are subject to all protections described in this Notice:

• HEIDI (AI Medical Transcription): Atlas uses HEIDI, a HIPAA-compliant AI-powered transcription platform, during in-person visits and telephone consultations to assist with clinical documentation. Audio is processed in real-time; all AI-generated notes are reviewed, edited, and approved by your licensed provider before being added to your medical record. HEIDI does not make clinical decisions.
• Zenoti (Practice Management and Call Recording): Atlas uses the Zenoti platform for scheduling, billing, and practice management. Zenoti may record telephone calls for quality assurance, training, appointment verification, and compliance purposes. Recordings are stored securely within the platform and treated as part of your health information.

You have the right to opt out of AI-assisted transcription by informing your provider at the start of your visit. Your provider will document notes manually. Opting out will not affect the quality of your care or your eligibility for services.

Our Responsibilities

• We are required by law to maintain the privacy and security of your PHI
• We will notify you promptly if a breach occurs that may have compromised the privacy or security of your PHI
• We must follow the duties and privacy practices described in this Notice and provide you a copy upon request
• We will not use or disclose your PHI without your authorization except as described in this Notice
• We will not condition treatment on your signing an authorization for disclosures unrelated to treatment

Minimum Necessary Standard

When using or disclosing PHI, or when requesting PHI from another covered entity, we will make reasonable efforts to limit the information to the minimum necessary to accomplish the intended purpose, except for uses or disclosures for treatment purposes.

State Law

Where New York State law or the laws of other states in which we are licensed (New Jersey, Virginia, Florida, Nevada, Iowa) provide greater privacy protections than HIPAA, we will comply with the more stringent requirements.

Changes to This Notice

We reserve the right to change the terms of this Notice at any time. Any changes will apply to all PHI we maintain. The revised Notice will be posted on our website and available at our office locations. The effective date will be updated accordingly.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with Atlas or with the U.S. Department of Health and Human Services (HHS) Office for Civil Rights. You will not be penalized or retaliated against for filing a complaint.